Quite simply, we do not share information about our customers!
Any information we gain about you will only be used lawfully (in accordance with the Data Protection Act 1998) to ensure good customer service.
What information do we collect?
When you place an order, register for an account or even send us a question, you supply certain information to us such as your name, address, telephone number, email address. We store the information securely and it is not shared with anyone outside Hawkins Hobbies. As all our online payments are taken by PayPal, we do not have access to your credit card details.
We send all new customers an email to confirm your account set up. You will also receive an email each time you place an order. Apart from those, we will not email you unless you have asked to receive our newsletter or, if you have placed an order with us and we need to contact you about it. We do not pass on your email address to any other person.
Updating or correcting personal information
If your details change (such as you’ve moved home), or you no longer wish to have an account with Hawkins Hobbies, then you can contact us on firstname.lastname@example.org to change or remove your details and we will confirm that we have done so within 48 hours.
How to contact us
Links to other sites
Our website contains links to other sites that we think may be of use to stitchers. Hawkins Hobbies is not responsible for the privacy practices and/or the content of these web sites so we recommend using caution when providing any personal information.
The bottom line
We treat our customers in the way we would want to be treated. We want your customer experience to be a good one so we will do everything we can to ensure that is the case.